I can't find the button that allows me to reopen as saved, closed tab group.

I can not seem to find the button to open a saved, closed tab group. I have googled, and there seems to be a lot of people with the same issue. However, None of the infor… (läs mer)

I can not seem to find the button to open a saved, closed tab group. I have googled, and there seems to be a lot of people with the same issue. However, None of the information given under those forums provides me with a clear, easy solution. Please help.

Open 2 1 49

Top bar/frame of Firefox window has disappeared

With the latest updates, my Firefox window has no way to minimize/resize/close the window. (There are also no tabs/bookmarks) I see nothing in the settings options that s… (läs mer)

With the latest updates, my Firefox window has no way to minimize/resize/close the window. (There are also no tabs/bookmarks) I see nothing in the settings options that seems relevant.

Using Windows 11 on Lenovo laptop, Firefox 152.0.5

Open 1

Request for Refund – Mozilla VPN Subscription

Dear Mozilla Support Team, I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period. According to your Terms of Service, I am el… (läs mer)

Dear Mozilla Support Team,

I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period.

According to your Terms of Service, I am eligible for a full refund. Therefore, I kindly request a refund of the €9.99 charge to the original payment method.

If you require any additional information to process my request, such as the email address associated with my account or my order number, I would be happy to provide it.

Thank you for your assistance. I look forward to your confirmation that the refund has been processed.

Kind regards,

Jakob

Open 1

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (läs mer)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 168

If I reconnect a logged-out account, and sync it, will the settings on one device override the other?

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address I've recently set up a similar thing on my work c… (läs mer)

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address

I've recently set up a similar thing on my work computer. Signed in using Mozilla account. I have since noticed that on my personal computer it says "Account disconnected."

I'd like to sign in again and sync them so that I always see the same settings, shortcuts, open tabs etc on both computers. But if I sign in right now, will I lose the customizations I've made on the work computer? Which computer will it consider to be the "source" of the newly synced information?

Open 1

How to stop fonts.googleapis.com from freezing websites.

fonts.googleapis.com is locking up websites for 40 to 60 seconds per keystroke. I have researched this problem and tried everything suggested, but nothing works. Much o… (läs mer)

fonts.googleapis.com is locking up websites for 40 to 60 seconds per keystroke. I have researched this problem and tried everything suggested, but nothing works. Much of the solutions include changing the settings used on menus which no longer exist. accounts.google.com is doing the same thing. This is driving me nuts. Help!!! Latest version of Firefox. Windows 11 desktop computer.

Open 2

Transfering Bookmarks & Passwords after reseting my PC - Not synced with Account-login?

Hi, I assumed that bookmarks and passwords were tied to my account and that by logging in; I would sync them in automatically. I just reset my Windows 11 and had all file… (läs mer)

Hi,

I assumed that bookmarks and passwords were tied to my account and that by logging in; I would sync them in automatically. I just reset my Windows 11 and had all files deleted.

I used to do this with Google Chrome, but now that I'm a Firefox user, resetting my PC and logging into Firefox after a fresh download, I have nothing? I cannot find anywhere to sync this back, do I have any hope or did I miss the opportunity?

Open 1

Very slow facebook and instagram loading when using firefox on my Macbook Pro laptop.

Although I am using the latest firefox update and have cleared all firefox data and cookies it can take up to 30 minutes for facebook and instagram to load. When I switc… (läs mer)

Although I am using the latest firefox update and have cleared all firefox data and cookies it can take up to 30 minutes for facebook and instagram to load. When I switch to Google Chrome both facebook and instagram load instantly. What might be causing this? Thank you.

Open 2

how do I specify where to save downloads?

Firefox does not ask where to save downloads. They are simply saved automatically and then opened., 1. I have no idea where a PDF was saved to when it opens. 2. Wh… (läs mer)

Firefox does not ask where to save downloads. They are simply saved automatically and then opened.,

1. I have no idea where a PDF was saved to when it opens.

2. When it is open (it opens in Foxit Reader), I can not delete the PDF. (aside: I consider this is flaw, but that is Foxit Reader's problem, not Firefox's. Or, is it really?)

I want downloads save to the same place ALWAYS or I want the option to ALWAYS specify where to save a download.

How do I achieve that goal?

Open

youtube isnt working correctly and i cant get any helpful info

on and off issue for a few months now. i dont know if its a firefox issue, a youtube issue, or something else about my laptop. everything says i have the latest update, m… (läs mer)

on and off issue for a few months now. i dont know if its a firefox issue, a youtube issue, or something else about my laptop. everything says i have the latest update, maybe part of an update broke youtube, i dont know for sure but at this point i have to assume its firefox because it works fine in another browser and mobile app, but i highly prefer to use firefox

sometimes a video will play normally until i "interact" with it: if i have to pause, it wont unpause if i fast forward or rewind, audio will do so but the video will not. or vice versa if i click a different video, whether the current one is done or not, the new one might load 70-75% but not complete and just stay on the current video after any of these happen, the page is basically unresponsive; i can open a new tab but youtube will not open in that tab, but anything else works completely fine. if i close the tab or browser, there is a delay before it actually closes and sometimes the audio is still playing after the browser closes, in which case i can only restart my laptop entirely.

ive tried to reprt this to youtube but i dont trust it actually got to human support. i also tried the "report a broken site" in firefox the other day.

Open

Checkboxes in FF are very unusable now...

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that… (läs mer)

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that the box is checked is a slight "highlight" around the edge of the box, nothing actually in the box. See attached screenshot from the USPS website.

Also, the NO checkbox wasn't even visible until I clicked the area next to it. It was just blank.

I've seen this for set-up pages for WordPress plugins and on standard contact forms (using CF7 plugin) where the checkboxes so very little or no interaction to the user at all.

Grant it, I know now what to look for and how to use these. But any standard user is going to be absolutely confused by this unintended (I Hope) browser behavior.

Open

Yahoo Email login 'select verification method" checkboxes are not active only with Firefox

I cannot access my Yahoo email account currently on desktop computer, using Windows 7 Pro and Firefox 115.37.0esr. The Select Verification Method window appears but the… (läs mer)

I cannot access my Yahoo email account currently on desktop computer, using Windows 7 Pro and Firefox 115.37.0esr. The Select Verification Method window appears but the cursor changes from an active hand to just the regular cursor shape and nothing will be active in the window. This isnt a problem on my phone or when using Chrome on the same desktop. Is there any chance of resolving this with these versions of Windows and Firefox?

Solved 2